Quality Management Solutions
Our Quality Management Systems/ISO 9001:2000/Total Quality Management consultancy links closely with continuous improvement and management process review development programmes.
We have extensive experience of working in small to medium size organisations on a variety of quality management projects,
A range of consultancy packages is available to clients to ensure that they can make an effective transition from their existing quality management systems. We have extensive experience of moving companies on to the simpler and “friendlier” revised standard of ISO 9001:2000
Quality improvement is a key offering in our portfolio of skills. Since 1991 we have worked with clients to achieve significant step changes in the delivery of quality to provide competitive advantage.
Our role is to ensure that clients develop and implement practical plans, systems and strategies that effectively and efficiently address the issues of quality. The aim is to create the environment for sustainable and continuous improvement.
An integral part of our approach to quality management systems is that the clients and their employees quickly gain “ownership” of the project. This ensures that for example, new procedures or revisions to existing methods are seen as realistic and credible and not impositions. Time is given to “selling” the benefits of quality assurance and an assessed system to ISO 9001:2000 to all stakeholders. Implementing change is handled with sensitivity to the organisations and people concerned.
We have developed a particular niche skill in dealing with complex management and organisational process change in both the private and public sector including:
Manufacturing and service driven companies including logistics, warehousing & distribution, financial services, national and local government and National Health Service Trusts.
We also run courses on internal quality audit.